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This forum is for members to relate their experience with the RossiUSA restricted parts policy. Posts must be reasonable and civil. Rants will be moderated. Newly Registered Members with five (5) or fewer posts...

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  • This site is not associated with RossiUSA/Braztech nor is RossiUSA/Braztech responsible for this site's content nor do they or any of their representatives participate on this forum!
  • Rants will be moderated.
  • To participate in this forum, you must have more than five (5) posts.
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Re: Heads up on Warranty

10 May 2016 15

The company is hanging on by a thread so they are probably scared to get a lawsuit on top of their financial issues. Not defending them just saying it's hard. Keep us posted to your end game on getting it. +corn

Re: Heads up on Warranty

10 May 2016 16

Will do. They said I should get the ejector next week.

barracudadave67

Re: Heads up on Warranty

10 May 2016 19

barracudadave67 wrote:Will do. They said I should get the ejector next week.


Well, that is encouraging. Just the pain of going through it.

Re: Heads up on Warranty

20 May 2016 14

The saga continues. I received the part from Rossi today (5-20-2016). It is the wrong part. I ordered the ejector for the 44 mag (# 32 in the parts list), I received the extractor (# 26 in the parts list).
I called Rossi, and told them about the mistake, was on hold for 10 mins, and after that I was told (again), that they would not sell me the ejector, again. I told her that I had gone thru all this before, and all I would like is the correct part. I was also told again, that I had to buy the whole bolt assembly, and that the part I wanted is restricted.
Well Thats it for me with Rossi. No more for me.

barracudadave67

Re: Heads up on Warranty

20 May 2016 14

Sorry to hear this

Re: Heads up on Warranty

20 May 2016 17

barracudadave67 wrote:Well Thats it for me with Rossi. No more for me.

I really understand! Honestly, 4 out of 5 calls I've made to Rossi or Taurus have left me wanting to destroy my firearms and I really like them, my firearms that is. If they depended on Customer Service to sell firearms, they would have been out of business a long time ago at least here in the US.
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